Thank you for shopping with BAKAL Co. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. Returns

You have [30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

• Approval: If your return is approved, we will initiate a refund to your original method of payment.

• Timeline: You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually [5-10] business days).

3. Shipping

• Return Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• Deductions: If you receive a refund, the cost of return shipping will be deducted from your refund (if a prepaid label was provided).

4. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable software products

• Personal care items (e.g., beauty products, earrings)

• [Insert any other custom exceptions here]

How to Initiate a Return

To start a return, please contact us at sample-email@myshopify.com or visit our returns portal at your Logins.

Note: Please do not send your purchase back to the manufacturer. Contact us first for the correct return address and instructions.